Coronavirus (COVID-19) Infection Prevention & Control Policy For The Green Room Therapy July 16th 2020 

Every one of us has been affected by the coronavirus (COVID-19) pandemic.

I have missed being able to offer you sessions/classes/ training /healing treatments and I am looking forward to seeing you again as soon as possible after the lockdown has been lifted and it has been deemed safe for us to work.My priority is to keep you as safe as possible, and prior to re-opening our business I have implemented a number of changes in line with the government guidelines which I would like to make you aware of. During the time The Green Room Therapy has been shut to face to face clients, I have completed the COVID-19 Awareness course, which I have successfully passed with certification and have since made a number of changes in the way that I operate which you will notice when you next visit.

Current Guidelines from the Government and the CNHC (Complimentary and Natural Healthcare Council)

Are you in the High Risk catagory –

  • have had an organ transplant;
  • are having chemotherapy or antibody treatment for cancer, including immunotherapy;
  • are having an intense course of radiotherapy (radical radiotherapy) for lung cancer;
  • are having targeted cancer treatments that can affect the immune system;
  • have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma);
  • have had a bone marrow or stem cell transplant in the past six months or are still taking immunosuppressant medicine.
  • have been told by a doctor that they have a severe lung condition such as cystic fibrosis, severe asthma, or severe Chronic Obstructive Pulmonary Disease (COPD);
  • have a condition that means they have a very high risk of getting infections such as Severe Combined Immunodeficiency (SCID) or sickle cell;
  • are taking medicine that makes them much more likely to get infections (such as high doses of steroids);
  • have a serious heart condition and are pregnant.

If so I am not able to treat you currently, my apologies.

Are you in the Moderate Risk catagory-

  • 70 or older;
  • Pregnant;
  • have a lung condition that’s not severe (such as asthma, COPD, emphysema or
  • bronchitis);
  • have heart disease (such as heart failure);
  • have diabetes;
  • have chronic kidney disease
  • have liver disease (such as hepatitis);
  • have a condition affecting the brain or nerves (such as Parkinson’s disease, motor
  • neurone disease, multiple sclerosis or cerebral palsy);
  • have a condition that means they have a high risk of getting infections;
  • are taking medicine that can affect the immune system (such as low doses of steroids);
  • are very obese (a BMI of 40 or above).

    You are advised to socially distance but not required to shield.


Booking Appointments

The day before your appoinment I will call you to to explain protocol for the day. I will also ask that you make payment via bank transfer in accordance to current giovernment advice.If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not hold sessions. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again or ask for a full refund or to reschedule your appointment.If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SESSION/CLASS/TRAINING/WORKSHOP FOR YOUR APPOINTMENT if the case.I have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness you will instead have this session rearranged for you at a time when you are able to safely attend.

You will receive a call the day before your appointment to check that you have read and accepted the critia to attend if I am not able to speak with you the session will be cancelled without charge.


Visiting our business

For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

I have increased the frequency of cleaning within our treatment rooms, including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client/ and regularly throughout the day. Please note that due to the location of the toilets at the Brundall rooms these will not be available to use due to guidelines given, I apologise for any inconvenience.

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.

Wherever possible we will utilise environmentally friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

 You will have hand sanitiser available for you to use when you come into the building.

 I will understand and not be offended if you wish to wear PPE such as facemask or wear disposable gloves when you visit and during your treatment, if this is appropriate.

Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate.

I can confirm that the laundering of equipment and uniforms is a priority and I can assure you that all laundry is washed at 60°C. Please note that any classes that are attended will not include soft furnishings (cushions/blankets/blocks) and will only have mats/chairs available that are able to be disinfected and wiped down in accordance to the guidelines currently given.

All disposable items are bagged and safely removed from the treatment area between each client.

Water will not be offered to you for cross contamination purposes, you are welcome to bring a sealed bottle of water for yourself to take with you when you leave.

Reiki treatments Procedure

We have carried out a risk assessment on all treatments and are working in accordance to the Reiki Federation standards authority.We are confident that we can continue to provide Reiki Treatments safely and so will recommence these starting August 2020.

During your treatment

I understand the importance of hand hygiene and we will ensure that I wash my hands in accordance with NHS recommendations before the start of your treatment.I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let me know and I will do what I can to assist you.


After the treatment

In order to avoid handling of cash, I would prefer if you could pay for your treatment in advance using bank transfer or through the payment methods offered on the website this is to be done by 24 hours ahead of the appointment made please. ( of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.


Hypnotherapy and Counselling Treatments

Will continue currently virtually, in accordance to the regulations laid out by the government for everyone’s safety. I apologise for any inconvenience. This will be updated as soon as I receive more information.


Classes/ Workshops and Training

Will continue currently virtually, in accordance to the regulations laid out by the government for everyone’s safety. I apologise for any inconvenience. This will be updated as soon as I receive more information.


Thank you for your understanding and support at this time and I hope to see you all very soon, stay safe.